We are experts in repairing desktop Fused Deposition Modeling (FDM) 3D printers and Stereolithography (SLA/Resin) 3D printers. Our technicians are experienced with a diverse range of brands, including: Creality Ultimaker Prusa Elegoo FlashForge Makerbot Anycubic Raise3D Voron ...and many more. If your printer's brand isn't listed, or you're uncertain whether we can service your model, please don't hesitate to reach out. W

We offer both on-site and in-shop 3D printer repair services. Whether you need us to come to your location or prefer to bring your printer to our facility, we provide the same thorough and expert service, ensuring your printer is fully functional and optimized for high-quality prints. There is an additional fee for on-site service depending on location and travel time.

The duration of a repair can vary depending on the complexity of the issue and the volume of work we currently have. Repairs typically take anywhere between 1-6 weeks. We aim to provide efficient and timely service to get your printer up and running as quickly as possible, but please understand 3D printer repair, as opposed to other electronic and technical repairs, is a more time consuming process for the following reasons: Iterative Approach: 3D printers are iterative, meaning technicians adjust settings, run tests, and evaluate results, each cycle of which can span hours. We may need to run a 12 hour test print, just to have it fail and be back to square one. Unlike other electronic device repair in which you can make an adjustment and immediately see if it worked, 3D printers require extensive print time for testing. Calibration Needs: Achieving optimal results demands precise calibration involving parts testing, bed leveling, XYZ axis calibration, belt tensioning, and more - all of which is time-intensive. Problem-Solving: Identifying the root cause of a print failure can be tricky. Is it hardware, software, or a design error? Determining this often requires a methodical elimination process- which takes time. Parts Delivery Time: Given the diversity of 3D printer brands and models, sourcing the correct parts can be challenging. While some components arrive quickly, others may take up to 3 weeks, especially if they're specialized or need to be imported. Additionally, parts availability can fluctuate, leading to delays. In some cases, we may need to wait for back-ordered parts, or manufacturers may have extended lead times, further extending the repair process.

Remote diagnostics and troubleshooting is available only to yearly service contract holders. Reach out to us to learn more about our 3D Printer service contracts.

Yes, Bauen Innovations offers maintenance contracts tailored to meet the specific needs of our clients. Our contracts typically include scheduled maintenance visits to ensure your 3D printer(s) operate at optimal efficiency, and we also offer discounts on non-scheduled service calls and emergency repairs. Our standard biannual scheduled maintenance contracts includes: 1. 3x year scheduled maintenance 2. 12% discount on all parts and labor (emergency and regular service) 3. Priority service & support and more Please contact us to discuss how we can customize a maintenance contract to suit your needs.

Yes, Bauen Innovations is equipped to service commercial and industrial clients. Our internal organization ensures efficient project management, while our team's extensive technical knowledge covers both hardware and software across a wide range of 3D printer models. We specialize in providing reliable, high-quality repairs that meet the rigorous demands of commercial and industrial applications, ensuring minimal downtime and optimal performance for your 3D printing operations.

Common signs include inconsistent print quality, clogged nozzles, error messages, unusual noises, and connectivity issues. If you notice any of these, it's advisable to seek professional repair.